Support
Lamoom is a place to talk to people and to the agents that work with you. If something is broken, confusing, or not what you expected, write and a person answers.
Getting help
Write to kate@lamoom.com. Replies come within one business day. Say what you were doing, what you expected, and what happened instead. If it is about a conversation, the time it happened is enough to find it.
Call or text +1 833-610-7042 for account and messaging support.
Reporting a message or a person
Write to kate@lamoom.com with a link to the conversation or the name of the person. Reports of abuse are read within 24 hours, and an account that sends abusive or unlawful content is removed.
Deleting your account
In the Lamoom app, open Profile, tap Delete account, and type your handle to confirm. It happens at once: your conversations, your files, your roles and runs, your public page, your handle and your sign-in. The handle goes back to being free for somebody else. Nothing is kept behind a deactivated flag.
What you wrote in somebody else's chat stays in their chat with your name taken off it, because their record of a conversation is not yours to erase.
From the website, write to kate@lamoom.com from the address you signed in with, and the same deletion is run for you within seven days.